Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: via contact form, we collect name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
We don’t use ad or analytics tracking cookies. See Cookie Policy.
2. How we use your information
- To reply to your enquiry and deliver requested services.
- To run, secure, and maintain the site.
- To meet legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and enquiry responses.
- Legal obligation: retain/disclose data as required by law.
4. Who we share data with
Trusted providers (processors) act on our instructions:
- Cloudflare: hosting, CDN, security.
- Resend: delivers contact-form emails to us.
- Google: web font delivery.
- Cal.com: appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral ads.
5. International transfers
EU-based, serving US clients; data may be processed in EU/US with safeguards like SCCs.
6. Data retention
Contact-form data is kept only as long as needed, then deleted/anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port data. Lodge complaints with local authorities.
8. Your rights (California — CCPA/CPRA)
California residents: know, delete, correct data, opt out of sale/sharing. We don’t sell/share data. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com